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Enquiries sent through forms

Contact details, project information and any attached images are used to answer your enquiry. Enquiries submitted through the new process are processed on our Oracle server in Switzerland and sent to TimFocus via Infomaniak email. The ALTCHA antispam check is hosted on our server, without transferring your enquiry to an external antispam service.

A private technical copy of the enquiry is retained for a maximum of 30 days to investigate and resolve sending incidents. It is deleted during service cleanup operations. Received emails remain in the mailbox to follow up on your conversation; requesting a quote does not create any automatic marketing subscription. A subscription request must still be processed separately before any subscription.

Contact for your data-related questions and requests: dylan@timfocus.ch. Sending an enquiry constitutes neither a booking nor a payment.

TIMFOCUS Academy: private student area

Access to academy.timfocus.ch is reserved for invited students or those who have purchased a course. The name, email address, authorised courses, cryptographically derived password, sessions, notes and progress are stored on the TIMFOCUS server in Switzerland to provide learning support. Personal notes remain private; messages posted in the lounge and their authors' names are visible to other logged-in members and Tim, who can moderate them. Email addresses are not displayed to students.

The technical login cookie is valid on the device for a maximum of 30 days; logging out revokes it. Access to the Academy does not create any marketing subscription. A student may request access to their data, correction, account closure and deletion of educational data by contacting dylan@timfocus.ch. Data is retained for the duration of educational access, then deleted or anonymised on request, subject to obligations applicable to accounting records of purchases.